Privacy Policy

Effective Date: 1 May 2026
Website: www.meglio.co.za

1. Introduction

At Meglio SA, we are committed to protecting your privacy and ensuring that your personal information is processed lawfully, transparently, and securely. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013.

2. Information We Collect

We may collect and process the following types of personal information:

Personal Identifiers: Name, email address, phone number, postal address, and other contact details you provide.
Website Usage Information: IP address, browser type, device information, referring URLs, and pages visited.
Cookies and Tracking: We use cookies and similar technologies to improve website functionality and user experience.

3. Purpose for Collecting Information

We collect personal information to:

Provide and improve our products and services
Communicate with you, respond to inquiries, and send relevant updates or marketing (with consent)
Analyze website usage and performance
Comply with legal and regulatory obligations
Protect the legitimate interests of Meglio SA and its users

4. Legal Basis for Processing

We process personal information based on the following lawful grounds:

Consent – Where you have given explicit permission (e.g., newsletter signup)
Contractual necessity – To fulfill a service or purchase
Legal obligation – Compliance with relevant laws
Legitimate interest – To improve our services, secure our systems, or communicate relevant offerings

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required by law or to establish, exercise, or defend legal rights.

6. Information Sharing

We do not sell or rent your personal information. We may share information with:

Trusted third-party service providers who help us operate our website or deliver services
Legal or regulatory authorities if required under law
Successors in the event of a business transfer, merger, or acquisition

7. Cross-Border Transfers

Where your personal information is transferred across borders (e.g., to servers outside South Africa), we ensure compliance with Section 72 of POPIA by using jurisdictions with adequate data protection laws or entering into agreements that provide equivalent protection.

8. Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

Be informed that your personal information is being collected
Request access to the personal information we hold about you
Request the correction, deletion, or destruction of your personal information
Object to the processing of your personal information
Lodge a complaint with the Information Regulator

To exercise any of these rights, please contact our Information Officer using the details below.

9. Data Security

We implement appropriate technical and organizational measures to secure your personal information and prevent unauthorized access, disclosure, or loss.

10. Information Officer

Name: F Horton
Email: info@meglio.co.za
Role: Responsible for compliance with POPIA and handling personal information-related queries.

11. Lodging a Complaint

If you believe your personal information is being processed unlawfully, you have the right to file a complaint with the Information Regulator.

Contact Details of the Information Regulator:
Email: complaints.IR@justice.gov.za
Website: https://www.justice.gov.za/inforeg/

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal changes or improvements to our services. The updated version will be published on www.meglio.co.za with a revised “Effective Date.”

13. Contact Us

If you have questions, requests, or complaints regarding this policy or your personal data, please contact via email at info@meglio.co.za